How to Use Joyhub: A Complete Guide

How to Use Joyhub: A Complete Guide

Joyhub is a versatile app that connects to a range of pleasure products, enhancing your experience with features like remote control, sound-syncing, and more. In this guide, we’ll walk you through everything you need to know about how to download the Joyhub app, set up your toy, and make the most out of your personalized experience.

How to Download the Joyhub App

Joyhub is available for both iOS and Android devices. Follow the instructions below to get started:

For iPhone Users:

For the best experience, download the app directly from the App Store.

For Android Users:

You can find the app on Google Play for easy installation.

For Samsung Users:

To download the app on your Samsung device, use the official APK link available on the Joyhub website. You may see a security warning; simply select "Allow" to proceed. Be sure to enable installations from unknown sources in your settings for smooth installation.

Can I Use the Toy Without the App?

Yes, the toy can be used on its own for basic enjoyment. However, to unlock additional features and enhance your experience, the Joyhub app offers exciting modes that you won’t want to miss:

  • Video Mode: Sync the toy’s vibrations with video rhythms for an immersive experience.
  • DIY Mode: Customize settings and save your favorite configurations.
  • Remote Control: Control the toy from anywhere, even when you're far apart.

For the best experience, we recommend downloading the app to unlock these features.

How to Register and Get a Verification Code

Getting started with the Joyhub app requires a quick registration. Here’s how:

  1. Enter your email address in the registration form and click “Send.”
  2. Check your inbox (and spam folder) for the verification code.
  3. Enter the code in the Verification Code field.
  4. Click “Register/Login” to complete your account setup.

How to Connect Your Toy to Your Phone

Connecting your Joyhub-compatible toy to the app is quick and easy. Here’s a step-by-step guide:

  1. Turn on your Toy: Press and hold the power button until the light starts flashing to indicate the toy is on.
  2. Enable Bluetooth: Make sure Bluetooth is enabled on your phone.
  3. Search for the Toy in the App: Open the Joyhub app and tap the [+] button to search for your toy.
  4. Connect to the Toy: When your toy appears, tap Add to connect. Once connected, the toy's light will remain solid.
  5. Manual Connection: If the toy doesn’t show up automatically, you can enter the device name from the manual into the search bar and tap Search to add the toy manually.

Now you're all set! You can control the toy directly through the Joyhub app.

How Far Does the Toy Work?

The Joyhub app lets you control your toy remotely from anywhere, as long as both you and your partner have an internet connection (Wi-Fi or 4G/5G). If there’s no internet, you can still control the toy via Bluetooth within a 10-meter (33-foot) range, assuming no interference.

Troubleshooting: Can’t Add Your Device?

If you’re having trouble connecting your toy, try these solutions:

  1. Power On the Toy: Ensure the toy is turned on by pressing and holding the power button for 3 seconds. Avoid connecting while the toy is charging.
  2. Check Bluetooth and Wi-Fi: Make sure Bluetooth and location settings are enabled on your phone, and you’re connected to Wi-Fi or mobile data.
  3. Add Device Within the App: Always add the device through the app, not through your phone’s Bluetooth settings.

How to Switch Between Devices

If you have multiple devices connected to the app, you can easily switch between them:

  1. Open the Joyhub app’s homepage.
  2. Tap the “Switch toys” button.
  3. Select the device you want to switch to from the list.

How to Remove a Device

If you want to remove a device from your app, follow these steps:

  1. Go to the “Chat” page in the app.
  2. Tap the “+” button in the top-right corner.
  3. Enter the Joyhub ID of the device you want to remove, search, and click Apply.
  4. Wait for the confirmation and complete the process.

How to Add Friends on Joyhub

Joyhub makes it easy to connect with your partner or friends. Here’s how to add someone:

  1. Visit the “Chat” page and tap the “+” button in the top-right corner.
  2. Enter your friend’s Joyhub ID and click Search.
  3. Click Apply to send a friend request, and wait for them to approve it.

Can I Use Joyhub If My Partner Doesn’t Have a Toy?

Absolutely! Even if your partner doesn’t own a Joyhub-compatible toy, they can still control your toy remotely through the app. Just make sure both of you have separate Joyhub accounts, and both are logged in. You’ll need a stable internet connection (Wi-Fi or 4G/5G data) to connect.

Is My Data Protected?

Yes, your privacy and security are our top priority. The Joyhub app has robust security measures in place to protect your data, so you can enjoy your experience with peace of mind.

Why Does the App Need GPS Permission?

For Android users (version 6.0 or later), enabling Location Permissions is required for Bluetooth low-energy devices to connect. This is a Google requirement, ensuring that your toy connects seamlessly with the app.

Back to blog